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Gerard Oates, Managing Director

Gerard, a Chartered Accountant who qualified with Price Waterhouse, now has over 25 years involvement in the lighting industry. He led the MBO of the company in 2001 and is now focused on improving the overall performance of the business. “Arcadia has good distributors in most countries for aquatic products, but not necessarily for reptile products. Over the next year or so, we will be appointing new reptile distributors in those countries not currently being served well. The whole reptile hobby is vibrant and as such the demand for good reptile lighting products is growing strongly. Husbandry is improving, and more and more hobbyists understand that effective specialist UV lighting is essential. Arcadia are thus investing heavily into bringing new exciting reptile products to this vibrant market.”

John Courteney-Smith, Reptile Manager

John has spent a lifetime in the UK exotic pet trade. As a passionate keeper of Reptiles and Exotic birds john is determined to push the boundaries of captive reptile and bird science so that animals benefit from his research all over the world. John is a regular speaker at colleges and universities and is a contributor to Forums and to many consumer and trade Reptile and Bird papers and magazines all over the world, John is also the Author of two reptile husbandry related books and has worked with other leading Authors to provide content for some of the world’s best reptile books. As the Arcadia Reptile brand manager John is determined to start “A revolution in reptile care”

Paul Jackson, Quality Control

Paul joined Arcadia in 1992. He has a strong mechanical engineering background and worked as the supervisor of the night shift and the sheet metal fabrication department, before taking over the responsibility for Quality Control. In 2010 he became the Technical & Quality Manager expanding on his job role to cover Product Development and Production Engineering. Before joining Arcadia Paul gained a wide range of experience in Mechanical Engineering and has completed a BSc degree in Innovation and Design with the OU in 2010.

Nelly Carew-Gibbs, Sales Administrator

Nelly joined Arcadia in 2008 as the French speaking Sales Administrator. Nelly is part of the sales administration team. She administers the customer order requests, supporting the sales team and Arcadia customers in getting the goods they have ordered.

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